Goals and objectives

Our goals and objectives are based on our mission, vision and values. We use revenue, profit margin, customer satisfaction, customer retention, market share, product quality, and service efficiency as our key performance indicators (KPIs). We have set target levels or milestones for our KPIs for the next year, five years, and ten years. We plan to reach our target levels or milestones by launching marketing campaigns, developing new products and services, improving our service quality, reducing our costs, and ensuring our quality standards. We have identified market fluctuations, customer complaints, technical issues, regulatory changes, and competitive threats as the main risks or challenges that we face. We plan to mitigate or overcome these risks or challenges by preparing contingency plans, managing our risks, providing customer service, innovating our solutions, and complying with the laws.